Domain Registration
Can you please let me know what is a domain name?
A domain name is a sequence of letters and numbers which determine the address of your site. This site’s domain name is “r-techgroup.com.” This domain name uniquely identifies your website. You need to register a domain name before your web site becomes accessible at this address.
What does it mean to register a domain name?
To preserve order on the Internet, and to ensure that no two people ever own the same domain name, there is a central registry of all domain names maintained by The Internet Corporation for Assigned Names and Nubers (ICANN). In order for you to own your domain name, your name and business information must be added to ICANN’s database. This process is called registering a domain name. Only ICANN approved registrars can register your domain name.
How Do I Register a Domain Name?
Registering a domain name is very easy.
First you will have to make sure that the domain you want is available – using something called a WHOIS lookup sites and make sure that the domain you want is available for registration.
Afterwards, you simply need to visit a registration site such as r-techgroup.com to purchase your domain name.
(If you have any question, please submit the contact form (www.r-techgroup.com/contact) and specify in the subject line attn to: “New Domain Name Service”).
What domains can be registered through your new Domain Name Registration service?
We will be able to assist with the registration of .com, .net, .org, .biz, .info, .co.uk and .us domain names up to 67 characters in length. The 67 characters includes the dot and extension (ex. 1-63 Character + the .com). We are not able to assist with the registration of international country code domain names at this time; however, we anticipate offering registration of International country code domain names in the future..
How much cost to register my domain name?
Each registrar has the flexibility to offer initial and renewal registrations in one-year increments, with a total registration period limit of ten years.
What is the Domain Registration Agreement?
The Agreement covers the terms and conditions associated with our registration of domain names. You must agree to the terms and conditions of this Agreement, as well as the Verio Reseller Agreement before we will register domain names for you or your customers.
Likewise, your customers must agree to the same terms listed in this Agreement. It is your responsibility to inform your clients of this Agreement prior to requesting that a domain name be registered on their behalf.
You will need to return a signed copy of the agreement before we will submit any domain names for registration.
Domain Renewal
How do you handle domain name renewals?
As a service to you, we will automatically renew all domain name registrations for the same number of years stated in the domain’s initial registration. The renewal of the registrations takes place 3 days prior to the expiration date. You will be notified, by email, approximately 90 days prior to the renewal date of the registered domain. This automated renewal process can be halted by removing the domain registration in the Domain Manager Interface (located in the Reseller Backroom). The registration length is also modifiable through the same interface should you not want to renew the domain name for the same number of years requested in the initial registration. Failure to opt out of the automated renewal process, or to remove the domain registration will result in the renewal of said domain name and your account will be invoiced appropriately. Such invoices are not subject to our dispute policy.
Domain Transfer
I already have a registered domain name. How do I transfer it to r-techgroup.com?
If you want to transfer your registration from your current registrar to r-techgroup.com, you can request that to us to transfer your domain name
If you are leaving your registration with your current registrar but want to move your domain to r-techgroup and use our Web hosting services, you will need to change your current nameserver information to r-techgroup
information. You can log on to your registrar’s systems and transfer the domain name yourself using the user name and password they assigned you.
Log in to your registrar’s site using the user name and password they provided you and change your current nameserver information to r-techgroup’s nameserver information. You can find your r-techgroup nameserver information by logging in to control panel and selecting the Domain Name section.
Transfer Rules:
1. Regulations prohibit transferring domains that are less than 60 days old. Please wait at least 60 days before transferring.
2. Regulations also prohibit transferring domains that will expire within 7 days. Please transfer your domains early to avoid this problem.
3. EPP authentication code will be required for all .com, .net, .org, .biz, .ca, .co, info, .me, .mobi, .tv and .us domains. Contact your current registrar to get an EPP code.
4. Please make sure the domain is not locked at the current registrar. Many registrars place locks without your knowledge.
5. For all .uk domain transfers, update your IPS tag to ENOM before submitting the transfer.
6. If your domain expired with your old registrar and you renewed it with them, please do not transfer it within 45 days of the previous expiry date since it will not add 1 more year to your domain name and you will lose out on the renewal fees paid to the older registrar.
(If you have any question, please submit the contact form (www.r-techgroup.com/contact) and specify in the subject line attn to: “Domain Name Transfer Service”).
Web Hosting
Can you please let me know what is a Web hosting?
Web hosting is the process of putting your web site on a web server or web host, so everyone connected to the Internet can see it. If you have a permanent connection to the Internet you could host your web site on your own computer, but that is in general not a good idea. A good web host is a real server in a datacenter with a fast high bandwidth connection to the Internet.
What is shared hosting?
In shared hosting a single web server can host hundreds of different web sites instead of just a single web site. As a result, the cost of web hosting is reduced drastically. If the load on the server is properly managed, there is no reason why shared hosting can not be high quality hosting.
Shared hosting will also normally imply that you share the same IP address with the other web sites, and there is some concern that a web site that does try to spam a search engine may get that IP address blocked.
Generally, search engines are clever enough to realise that most web sites use shared hosting. However, if you like to avoid this potential problem you might consider virtual hosting with your own IP address.
What is virtual hosting?
Virtual hosting is often used as a synonym for shared hosting.
The difference is, while you share the web server it looks from the outside world that you are the only web site on that server. That means that with virtual hosting you should not only have your own IP address, but also a dedicated bandwidth to the Internet and a dedicated slice of the computers processing power.
What is Unix hosting?
Unix hosting is the predominant form of cheap hosting based on servers running a Unix like operating system. Unix (or its free cousin Linux) is an alternative to Microsoft’s Windows operating systems and has become very popular because of the availability of a many free or low cost tools and applications such as the Apache web server software.
Using Windows server operating system or a Unix operating system is in most cases not important for your web hosting situation, but does reflect in the price. So, even when you run Microsoft Windows at home, you can still host your web site on a Unix server to save money.
Can you please explain which one is better, wheather Unix (Linux, SunOS, BSD, etc.) or Windows NT (Windows 2000) based server?
Which operating system you decide to use should depend on what features you need. For example, if you are already using IIS, ASP, VBScript, Windows Media, Microsoft Access, Microsoft SQL Server, or Visual InterDev, and you don’t have the time to learn Unix-based solutions, you’ll have to choose a Windows NT or Windows 2000-based host. Just because your desktop is Windows-based doesn’t mean you should use a Windows host. You may notice that Linux-based operating systems and Apache Web servers are most common among web hosting companies. This is due to Apache’s many shared-hosting features, a good track record of stability and performance, and because Linux and Apache are free. In addition to cross-platform products like Java or Cold Fusion, it is also possible to find hosts that run unusual combinations that for example let you use Apache on Windows NT or ASP on Linux.
General Information
What is a web server?
A web server is either a special computer or server for reliable hosting of web sites, or the software application that runs on that server. The two main web server applications used by most web hosting providers are Microsoft’s Internet Information Services (IIS) for windows hosting and Apache for Unix hosting. Both use the HyperText Transfer Protocol (HTTP) to transfer web pages to your web browser.
Who should be listed as the domain contacts?
You will be able to specify any Administrative, Billing, or Technical Contact information for the domains you register; however, regardless of the Billing Contact submitted, you will be contacted and billed directly for all new domain names and renewal of domain names.
We recommend you list the domain owner (likely your client) as the Organization and Administrative Contact, yourself as the Billing Contact, and either the domain owner (your client) or yourself as the Technical Contact.
What are the special requirements associated with .us domain names?
You must qualify under at least one of the following categories:
1. Be a U.S. Citizen
2. Be a permanent resident of the U.S. or any of its possessions or territories
3. Be a U.S. organization incorporated within one of the 50 states or a U.S. Territory
4. If otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories (including the U.S. federal, state, or local government entity or subdivision thereof and unincorporated organizations based in the U.S.)
5. If regularly engages in lawful activities (sales of goods or services or other business, commercial or non-commercial, including not-for-profit relations in the United States)
6. If entity has an office or other facility in the U.S.
Additionally, you must list an organizational address within the United States.
What are the special requirements associated with .co.uk domain names?
Before you can register .co.uk domain names you must read and accept Nominet’s .co.uk Domain Name Registration Terms and Conditions. You must also certify that the registrant/owner of individual .co.uk domain names that you register have also read and accepted Nominet’s .co.uk Please, refer Domain Name Registration Terms and Conditions.
How do I modify the information associated with a domain name?
You can now modify your contact or name server (Whois) information for Domain Names registered through us using the Domain Manager Interface. This online tool makes real-time modifications to .com, .net and .org domain name information a reality. No changes may be made to .co.ok or .us domain names at this time.
Who is Internet Names WorldWide, a division of Melbourne IT (MIT) and what is their relation to you and to Verio?
We will be registering domain names through a special partnership Verio has established with Internet Names WorldWide, a division of Melbourne IT, an official registrar accredited by the Internet Corporation for Assigned Names and Numbers (ICANN).
What happens when there is a technical problem with my hosting service, or I need help understanding something about one of the features?
r-techgroup.com provides 100% technical support for hosting plans. If something goes wrong with a technical aspect of your website, we start to take care of the issue as soon as it is reported.
If I have customer service questions or problems related to my domain name registration, who should I contact?
(If you have any question, please submit the contact form (www.r-techgroup.com/contact) and specify in the subject line attn to: “Domain Name Registration Service”).
What exactly is Diskspace and bandwidth/data transfer?
Diskspace is the size your website can be. Every single letter on your website has to be stored somewhere on your web host’s server. Each letter is one byte, and a megabyte is roughly one million bytes. HTML pages are usually very small, but it is the extra images, scripts, and even databases that can take up large amounts of disk space.
Bandwidth/Transfer is the amount of data the server will allow your site to send in a month. Transfer is usually measured in gigabytes – billions of bytes. Once you go over your monthly limit, a host may either shut your site down for the remainder of the month or it can charge you ‘overage.’
Can you please, explain how much data transfer do I need?
You can figure out how much data transfer you will require by estimating your average page size (including graphics!) and multiplying it by the number of page views you expect to have in a month. For example: with an average page size of 50 KB, and around 2000 page views per day, you will transfer an average of 3 GB per month. In this case, you should get a plan with 4 to 5 GB of data transfer limit per month, so you don’t have to worry about overstepping your account’s limit, which may cause extra per GB transfer charges.
What is a datacenter explained
A datacenter is building, or part of a building, which offers a professional environment for running computer servers. A datacenter will generally have high speed connections to the Internet and other networks, as well as good security to protect against natural hazards, such as fire, and other hazards, such as intruders and hackers.
Can you please let me know the method or mode of the payment for web hosting?
The methods of payment which are accepted depend on each individual host. Almost all plans accept credit cards such as Visa and MasterCard. Vast majority of plans require periodic (usually monthly up to yearly) payments.
Can I usa a DSL line or cable modem and host the site or my personal computer?
Sure, you could do that, but it’s not a good idea for several reasons. First, a vast majority of ISPs won’t let you legally use a residential cable modem or a DSL line to host a public server. You would have to get a more expensive business package. Second, ADSL and cable lines usually have lower upstream bandwidth than downstream bandwidth, so your site may appear to be sluggish under heavy traffic. Third, DSL and cable lines have a much lower reliability than dedicated T1 or better lines. Fourth, you wouldn’t have the benefit of data security, data backup, UPS power, or technical support that a host can provide.